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Welcome to the Pacific Online Support page. If you have technical questions not addressed here please contact us and we will do our best to assist you.  

Tools Page - Security Information: Anti-Virus, Anti-Spyware, Anti-Spam, and Firewall programs, and other info such as parental controls, pop up blocker, Windows Updates & Browser upgrades. 
General Settings - Pacific Online settings can be found here.

DSL Setup & Support Instructions - Setup your modem and computer for Pacific Online DSL; includes troubleshooting guide (PDF, 116kb)
   

Please Choose A Help Topic Below

Operating Systems

Browser Information

Windows Email

Windows 95 & 98
Windows 2000
Windows ME
Windows NT 4 Windows XP  
  
Macintosh OS 8
Macintosh OS 9
Macintosh OS X

Sega DreamCast
 

Firefox v1.0

Internet Explorer

Netscape 4

Netscape 6
 

Netscape 7

Outlook Express 5
Outlook Express 6
OExpress 6 for DSL
Outlook E Identities
Outlook 97
Outlook 2000  
Outlook 2002

Outlook 2002 for DSL
Eudora Light - Win
Eudora 4 - Win
Eudora 5 - Win
Eudora 6 - Win
Netscape Mail 4
Netscape Mail 6
Netscape Mail 7

Thunderbird 0.9
 

Macintosh Email

SPAM Filtering

FTP Programs

Mac OSX v 10.1
Mac OSX v 10.3
Entourage OSX

Eudora 4 - Mac
Eudora 5 - Mac

Netscape Mail 4
Netscape Mail 6
Netscape Mail 7
 

Spam Defined
Anti-Spam Solutions

Outlook Express Rules
Outlook 2000 Rules

SpamPal Outlook E
SpamPal Netscape

WS FTP 
Cute FTP

Dreamweaver 3
Dreamweaver 4

  
Important Support Topics (Listed alphabetically)
Anti-Virus Email notifications - are you receiving anti-virus notifications in your email? Click here to find out more details.

Computer Security - security & other firewall information

Dial-Up # Change - walks you through how to change your dialup number on your computer. May need to do this if you move to a different location. 

DNS Settings
- for dialup connections that use our DNS numbers
 
 
NEW!DSL Setup & Support Instructions - This PDF file tells how to setup your modem, computer for DSL - also is a DSL troubleshooting resource (126K)

Front Page 2000 - describes how to edit your website online using FPg 2k
 

Frequently asked Questions - answers to many common questions

General Settings - all major Pacific Online settings found here
 
Large File in your Email Box - how to resolve this

Macintosh Tips - create shortcuts & add/remove items from launcher

Outlook Express Identities - do you have more then one email address. A good way to setup multiple emails in Outlook Express is to use Identities.

Outlook Express Tips
- hangs up after sending & receiving? Can't view attachments in your email? Disable preview pane - a security feature.


NEW!Phishing - fake emails that request secure information. What is it and an example of this.

Propel Accelerator - free web accelerator offered with Pacific Online 56K dialup accounts; download, FAQ and support area

Tools Page - Security Information - Anti-Spyware & Firewall, Anti-Spam programs & info, Anti-virus programs, parental controls, pop up blocker, Windows Updates & Browser upgrades

V.92 Modem Info - what is V.92 technology? Description & benefits.

Virus Protection - information about viruses and anti virus programs

Web Site - how to start your personal website, create a hit counter, & setup the form to mail script

           

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Last Updated:
03/10/08 04:43 PM

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