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These instructions will walk you through how to change an existing email account in Microsoft Outlook Express to be able to send and receive email when you are using Pacific Online's DSL.  
Open Outlook Express
NOTE: If you do not have an email account setup, go back to the main support page and choose the appropriate link for setting up your email account based upon the email program you have.

Step 1
Go to the Tools Pull down menu at the top of our Outlook Express screen and choose Accounts.
    
 
Step 2 - Click once on the mail tab at the top of this screen that opens. Then click once under the word Account in the white box on the left side of the line of text that goes all the way across that white box. It will highlight blue as shown in the screen shot below. Then simply click on the Properties tab found in the middle right side of this screen. A new box will load.

NOTE: If you do not have an email account setup, go back to the main support page and choose the appropriate link for setting up your email account based upon the email program you have.
       
Step 3 - Fill in this box exactly as you see below. NOTE: You MUST put a check mark in the bottom check box line - the one that says "My Server Requires Authentication. And then you MUST click on the Settings Tab.
 
Step 4 - Fill out the next box exactly as you see below.
   
Step 5 - Now click on Ok, you will be taken back to the previous screen. Click Apply and then Ok. You will be taken back to the first screen you started with, click on Close, and then now you are ready to send or check your email.
 

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Last Updated:
03/10/08 04:42 PM

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