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WebMail
  
   
The instructions below are for Pacific Online's old webmail located here: http://email.pon.net/oldwebmail - Our current webmail is located here: http://email.pon.net

The following instructions and screen shots outline all of the icons listed on the left side of the screen under the "Settings" Icon. A short description is followed by a screen shot. 
    
General Settings: This page lists the number of messages in your mail box and the total space being used. More importantly it is here that you can change your email password. You also have the option to forward mail to another mail box as well as if your forwarding mail, to also leave a copy of the forwarded message in Webmail.
  
   
Home: This page contains fields for inputting general information about yourself. This information is basically for yourself and is not seen by others.

  

   
Business: Again this information is for yourself, and is not seen by other people. 
   
   
Vacation: There are many options here pertaining to creating a message that is automatically sent to people when they email you (usually this is used if you are going to be away from your office or are on vacation). You can set this message so that some people do not receive it, it replies only if the original message was sent to you, and you can choose to either include or not include the original message in the auto reply.
    
  
Anti-Virus: Any viruses caught by the filtering will show up in the Quarantine section with a little picture of a "bug" next to them. This section is where you can choose to have them put into the quarantine or deleted automatically. Please note that if you have the viruses set to go into your quarantine, they are not deleted when you delete and purge your quarantine. You cannot get the virus by opening the virus email. Messages stripped of viruses are removed daily from the Quarantine section. If you want the viruses to automatically be deleted simply choose the option "Delete message immediately". Note that the Anti-Virus level of filtering cannot be changed and is set to normal. 
  
  
Anti-Spam: This is a very important section. The first three options allow you to either 1. Delete the piece of SPAM immediately (you will never see it), 2. Block the message into Quarantine (this is recommended, so that you can take a cursory glance through your Quarantine section at any time to see the types of email that it is catching), and 3. Tag and let message pass through - this will let all email come into your mailbox, SPAM and viruses alike. 

The next important section on this screen is setting the level of your SPAM filtering. The options are: Disabled, Normal, Strong, and Extreme. We recommend either Normal or Strong...and you may want to test these settings out for several days before you find one that works best for you.

Lastly there are 8 types of categories that webmail defines SPAM as; Custom, Hoax, Adult, Patterns, Goods, Health, Money, & Miscellaneous. You can disable any of these simply by removing the check box next to the appropriate category. These small icons will appear next to messages in your quarantine so that you know what category the SPAM was flagged as.
   
   
Attachments: Emails with attachments as bugs or viruses can be filtered. Here is where you do that.  You can set the level of filtering for attachments ranging from no filtering to extreme filtering. You can either have the filtered email with the attachment automatically deleted or saved in your quarantine. Like the SPAM and Viruses, any filtered attachments are saved in quarantine for 14 days before being deleted. 

You can also choose to send the sender or the recipient of the attachment virus a "virus notification" alerting them that they are sending a virus as an attachment.
    
   
Reporting: This section is disabled as to keep load down on the mail server.
    
Blacklist: This section contains email address that you do not want to receive email from. You can add them directly here, or you can add them by opening the message in your inbox and then clicking on the "add to blacklist" link at the top of the actual message. 
   
Whitelist: This section contains email address that for some reason appeared in your quarantine. You can add their addresses directly here, or you can add them by opening the message in your quarantine and then clicking on the "add to whitelist" link at the top of the actual message. 
   
   
Display: This is an important section as you can set the number of messages per page in webmail. We recommend setting the number of messages per page to the maximum limit which is 99 messages. You can also set the default language to one of a very large number of languages available. 
   
  
Accounts: You can use this section if you have another email account that is pop3/imap compatible. Basically you enter this other email account information in the fields provided including the incoming mail server setting for the email you are setting up. Once setup, a folder will appear with your other folders (when in the Inbox, all folders appear on the left hand side of your screen). To check your email from this "virtual" account, simply click on its folder name - and you will be able to read all email from your "other" email account. This is a pretty slick feature if you want read emails from your other email accounts, all in one main email box!

Options: Here you can set things such as outgoing messages to be sent in plain text or HTML, your signature file (this is text that appears at the bottom of every email you send), and you can specify a different "Reply To" address.
  

     

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Last Updated:
03/06/17 11:11 PM

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