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These screen shots and instructions will help you configure Windows NT 4.0 for use with Pacific Online. NT 4.0 requires RAS (Remote Access Server) to connect to Pacific Online; if you do not have RAS installed you will need your NT 4.0 Install in order to install RAS.
If you have any questions about configuring NT 4.0 please call Pacific Online or write to support@pon.net
You may notice minor cosmetic differences between the screen shots supplied here, and your computer.  This may be due to different version(s) of the RAS server, or Windows NT 4.0 and should not effect the overall performance of your system.

Introduction
Before the Installation can begin, you will need to verify that RAS is installed.  Double Click on My Computer and Control Panel. Double-click on the Network icon and continue to Step 1.
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Step 1
Double Click on the Network Icon and select the Services tab. If you do not see the Remote Access Service (RAS) icon, you will need to click on Add, and select it from the list of Services to install. Please note that in order to install RAS, you will need your NT 4.0 Install Disk.
Next Select RAS, then click on Add, and the Add RAS Device screen (shown below) will appear.

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Step 2
Select your modem from the pull-down list of modems then click OK.
If you have not already installed your modem, click on Install Modem.

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Step 3
This next part is important. By default the Port Usage will be set to Receive calls only.  You will need to change this to Dial out only before you will be able to connect to the Internet. Click the OK button and the Remote Access Setup window (not shown) will appear. Click the Network button to bring up the Network Configuration window shown below.
Please note that "Dial out & Receive calls" option can be used but is not recommended without proper security options installed on your machine. Those options are not covered here, or by Pacific Online technical support and Pacific Online will not assist you in setting up security options for receiving connections on your computer.

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Step 4
Be sure that TCP/IP is the only Protocol that is checked.  Failure to have TCP/IP checked, or having other Protocols checked may cause your service to function improperly.
Click OK then close the Network Control Panel, and finally reboot your computer whether you are prompted to do so or not.

Step 5
Double-click on My Computer, then double click on the Dial Up Networking folder.  The first time you create a dial up, you will be told "The Phonebook is empty" click OK to add an entry, which will start the setup wizard (shown below) that will guide you through the remaining steps.


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Step 6
Erase the contents of the box labeled Name the new phonebook entry and type in Pacific Online. Click on Next to continue.

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Step 7
The only box you need to check is I am calling the Internet.  Once you have done that, click on Next to continue.

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Step 8
Please refer to our local dial up list here to find a number that will work for you. Be sure to check with your phone company to make sure that a number will be local for you before using. 
Pacific Online will not assume any responsibility for any toll charges incurred.

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Step 9
If you already created a dial up you will see a screen like the one below, if not click on NEW to add a dial up connection for Pacific Online. 
Clicking on the MORE button will allow you to edit other areas of information.

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Step 10
Once the dialup for Pacific Online has been created, go into Dial-Up Networking folder in My Computer. Highlight the Pacific Online dialup from the list. Then choose the Server tab and click on TCP/IP Settings and PPP TCP/IP Settings (shown below) will appear. Make sure that both the IP address and the Name Server Addresses are server assigned.

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Step 11
You are now ready to connect to the Internet. Double click on the Dial-Up Networking folder under My Computer and make sure the Pacific Online dial up option is selected. The screen to the right should then appear. Enter your Pacific Online Username and Password (remember password is CaSe SeNsItIvE). Leave the Domain box blank. Click OK to dial to Pacific Online.
Once the dialer indicates that you are connected, you can double click on your browser and start surfing the Internet, or open your E-mail client to send and receive your E-mail.

Conclusion
Congratulations! You have completed setting up your computer to connect to Pacific Online. If you have any problems setting up your computer or if you have any problems with your connection, web pages, or email feel free to contact us and we will do our best to help you.

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Last Updated:
03/10/08 04:41 PM

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