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These screen shots and instructions will help you configure Dial-Up Networking to ensure the best connection to Pacific Online.

If you have any questions about configuring Dial-Up Networking please contact us or email support@pon.net. Also, please be aware that the version of Dialup Networking you may have on your system may differ slightly from the screenshots here; however the differences should only be cosmetic and should not effect your ability to use this to properly configure Pacific Online.

There is one small difference with Windows 95 Dialup Networking and Windows 98 Dialup Networking, however. On the General tab of the Pacific Online Properties window (shown in Step 1), on Windows 95 you will not see a Server Types tab, rather it will be a button located near the bottom of the screen, near the "Connect using" area. In Windows 98 you will see the Server Types tab like the screenshots below. If you upgrade your Windows 95 Dialup Networking to version 1.3 the Server Types button will disappear and be replaced with the Server Types button at the top.

  
Step 1
In order to follow most of the instructions provided here you will need to disconnect from Pacific Online so you may want to either print this page or simply leave this window open after you are disconnected; you do not need to be online to have browser windows open, but links and such won't function.
Open My Computer from your desktop, then find and double click on the Dial Up Networking folder. In Dialup Networking locate the "Pacific Online" icon (labled exactly as was typed in the quotes if you installed from our CD). If you do not see a Pacific Online icon you probably need to setup your computer to connect to Pacific Online which you can do either from our setup CD or from the instructions located here.
If you do see a Pacific Online icon, right-click on the icon and a menu should pop up with 5 or 6 selections; find and click on Properties in the menu. If you have done this correctly you should see on your screen a window that looks exact or similar to the screenshot below.

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First, if the check box labeled "Use area code and Dialing Properties" (or "Use Country Code and Area Code", or something else entirely) is checked on, uncheck that box unless you speifically know that you need your computer to dial an area code when it dials to the Internet; if you are unsure uncheck the box and contact your phone company to make sure, Checking this box on can cause your computer to dial the area code, thus making every dialup attempt a long-distance call.
After you are done on this window click on Server Types.


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Under the "Type of Dial-Up Server" you should have "PPP: Windows 95, Windows NT 3.5, Internet". You may see different wording under PPP but in any event you should have a selection for PPP which should be showing in that pull-down box as is shown in the screenshot above.
As for the "Advanced options" and "Allowed network protocols" checkboxes the only items you should have checked on should be "Enable software compression" and "TCP/IP". Turning any of the other options is not recommended; some of the options can prevent you from getting online or getting a valid connection to the Internet or your E-Mail.
Once you are done on this screen click OK to save the changes you have made. When you have returned to Dialup Networking close the Dialup Networking window, and all other open windows; this should get you back to your desktop. Once you are at your desktop find and right-click on the icon labeled "Network Neighborhood". On the right-click menu for Network Neighborhood click Properties.


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The only information you will need to worry about is listed on the first tab of this screen under "Configuration". For the most part, you should only need "Client for Microsoft Networks", "Dial-Up Adapter", and "TCP/IP" in this screen. If your computer has a Network Card you may see another icon for the Network Card with an icon that looks like the icon for Dial-Up Adapter; you will want to leave that information as well. If your computer has AOL you will see a few AOL items in the list as well; if you do not use AOL it is recommended that you remove those items as they can cause problems with your Pacific Online connection. If you do use AOL you can remove those items if you are having a problem connecting to Pacific Online. Depending on the version of AOL you are using you can even remove those items for your Pacific Online connection, then the next time you connect to AOL the AOL software will add the items back in for you.
In any event, if you do need to remove items from the list simply click on the item you want to remove, then click on the Remove button. 
If you already have the three items (Client for Microsoft Networks, Dialup Adapter, and TCP/IP) do not change anything and click on the Cancel button at the bottom.
   

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Last Updated:
03/06/17 11:10 PM

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