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These screen shots and
instructions will help you configure Dial-Up Networking to ensure the best
connection to Pacific Online.If you have any questions about
configuring Dial-Up Networking please contact
us or email support@pon.net.
Also, please be aware that the version of Dialup Networking you may
have on your system may differ slightly from the screenshots here;
however the differences should only be cosmetic and should not effect
your ability to use this to properly configure Pacific Online. There
is one small difference with Windows 95 Dialup Networking and Windows
98 Dialup Networking, however. On the General tab of the Pacific
Online Properties window (shown in Step 1), on Windows 95 you will not
see a Server Types tab, rather it will be a button located near the
bottom of the screen, near the "Connect using" area. In
Windows 98 you will see the Server Types tab like the screenshots
below. If you upgrade your Windows 95 Dialup Networking to version 1.3
the Server Types button will disappear and be replaced with the Server
Types button at the top. |
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Step 1
In order to follow most of the instructions provided here you will
need to disconnect from Pacific Online so you may want to either print
this page or simply leave this window open after you are disconnected;
you do not need to be online to have browser windows open, but links
and such won't function.
Open My Computer from your desktop, then find and double click on the
Dial Up Networking folder. In Dialup Networking locate the "Pacific
Online" icon (labled exactly as was typed in the quotes if you
installed from our CD). If you do not see a Pacific Online icon you
probably need to setup your computer to connect to Pacific Online
which you can do either from our setup CD or from the instructions
located here.
If you do see a Pacific Online icon, right-click on the icon and a
menu should pop up with 5 or 6 selections; find and click on
Properties in the menu. If you have done this correctly you should see
on your screen a window that looks exact or similar to the screenshot
below.
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First, if the check box labeled "Use area code and Dialing
Properties" (or "Use Country Code and Area Code", or
something else entirely) is checked on, uncheck that box unless you
speifically know that you need your computer to dial an area code when
it dials to the Internet; if you are unsure uncheck the box and
contact your phone company to make sure, Checking this box on can
cause your computer to dial the area code, thus making every dialup
attempt a long-distance call.
After you are done on this window click on Server Types.
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Under the "Type of Dial-Up Server" you should have
"PPP: Windows 95, Windows NT 3.5, Internet". You may see
different wording under PPP but in any event you should have a
selection for PPP which should be showing in that pull-down box as is
shown in the screenshot above.
As for the "Advanced options" and "Allowed network
protocols" checkboxes the only items you should have checked on
should be "Enable software compression" and
"TCP/IP". Turning any of the other options is not
recommended; some of the options can prevent you from getting online
or getting a valid connection to the Internet or your E-Mail.
Once you are done on this screen click OK to save the changes you have
made. When you have returned to Dialup Networking close the Dialup
Networking window, and all other open windows; this should get you
back to your desktop. Once you are at your desktop find and
right-click on the icon labeled "Network Neighborhood". On
the right-click menu for Network Neighborhood click Properties.
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The only information you will need to worry about is listed on the
first tab of this screen under "Configuration". For the most
part, you should only need "Client for Microsoft Networks",
"Dial-Up Adapter", and "TCP/IP" in this
screen. If your computer has a Network Card you may see another icon
for the Network Card with an icon that looks like the icon for Dial-Up
Adapter; you will want to leave that information as well. If your
computer has AOL you will see a few AOL items in the list as well; if
you do not use AOL it is recommended that you remove those items as
they can cause problems with your Pacific Online connection. If you do
use AOL you can remove those items if you are having a problem
connecting to Pacific Online. Depending on the version of AOL you are
using you can even remove those items for your Pacific Online
connection, then the next time you connect to AOL the AOL software
will add the items back in for you.
In any event, if you do need to remove items from the list simply
click on the item you want to remove, then click on the Remove
button.
If you already have the three items (Client for Microsoft Networks,
Dialup Adapter, and TCP/IP) do not change anything
and click on the Cancel button at the bottom.
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