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These screen shots and instructions will help you configure Dial-Up Networking to connect to Pacific Online. Please note that these instructions were designed using Windows 98's Internet Setup Assistant so if you are using an old version of Internet Setup Assistant or using Windows 95's Internet Setup Assistant you may see visual differences from these instructions to what you have on your computer; this should not effect your ability to setup your computer too badly, but if you have too much trouble doing so please contact us and we will do our best to walk you through the setup. 
We do encourage you to try the setup at least once however, there is no real damage you can do to your computer by running through these instructions, and the technician you talk to should be able to fix whatever you may have done.

As always, if you have any questions or problems with these instructions please contact us or email support@pon.net



Introduction

Go to your Start menu, then go to Run. On the Run window look for the box labeled Open and type in "inetwiz" (all lowercase, typed as is typed here), then hit Enter on your keyboard.
  


Step 1

Click the dot next to "I want to set up my Internet connection manually, or I want to connect through a local area network (LAN)." then click Next at the bottom.

  
 

Step 2

Click the dot next to "I connect through a phone line and a modem" then click the Next button at the bottom.
  

  
Step 3

Erase the contents of the "Telephone number" box (if there is anything there), then enter in the Dialup Number for your area. If you are unsure of that number you can get a list of Pacific Online's dialup numbers from our web page at http://www.pon.net/serviceareas. Please be aware that we do not guarantee that any of our dialup numbers will be local for you so if you have any doubt's that a number listed for your area may or may not be a toll-free number you can check by either calling your operator and asking for a list of local prefixes or check your phone book for a list of local prefixes as well.
After you have entered the phone number find and un-check the checkbox labeled "Dial using the area code and country code". Click the Next button at the bottom to continue.

 

 
Step 4

Erase the contents of both boxes, then in the "User name" box put in your Pacific Online email address, NOTE: include the @pon.net in the username box, ie, your full email address - all lowercase and no spaces; then put in your Pacific Online password in the "Password" box. --> Click Next to continue.
 


Step 5

Erase the contents of the "Connection name" box then enter "Pacific Online (no quotes, just as is typed here). Click on Next to continue.
  

 
Step 6

Click the dot next to "Yes" under the "Do you want to set up an Internet mail account now?" question, then click Next at the bottom.



Step 7

Click the dot next to "Create a new Internet mail account" then click Next at the bottom.
 


Step 8

Erase the contents of the "Display name" box then enter in what you want people to see when they receive mail from you. For example, if you put your name in the Display name box when people receive email from you they will see your name as to who the email is from. Essentially you want to put something here that will be obvious to people as to who the email is from that you send them. Click Next when you are finished here.
 

 
Step 9

Erase the contents of the "E-mail address" box, then enter in your Pacific Online email address (your @pon.net email address) in the box, all lower-case and all one word (no spaces). Click Next to continue.
  

   
Step 10

If you are going to be checking your email from other locations then your home or if you plan on doing so, click on the pull-down currently labeled "POP3" then click on "IMAP" to specify to your email program that you wish to leave your email on the pon.net server so you can see it from other locations. If you do not wish to check your email from other locations leave the pull-down menu on POP3.
In the "Incoming mail (POP3, IMAP, or HTTP) server" box erase the contents of the box and type in "pop3.pon.net" (no quotes, all lower-case and no spaces).
In the "Outgoing mail (SMTP) server" box erase the contents of the box and type in "smtp.pon.net" (all lower-case, no quotes and no spaces).
Click Next to continue.
  

  
Step 11

Erase the contents of both the "Account name" and "Password" boxes; now in the Account name box enter in your Pacific Online email address, but leave out the @pon.net portion (so if your email address is me@pon.net you want to enter in me). Now in the Password box enter your Pacific Online password; this part is case-sensitive so if your password has capital letters you will need to type them as capital letters. Also, if you wish for the email program to remember your password so you will not have to enter it in every time you check your email then you will want to check the check-box labeled "Remember password" (so the check mark shows up in the little white box).
Do not check on the "Log on using Secure Password Authentication (SPA)" box; doing so will prevent you from being able to check your email. Also, if the check box is checked on for some reason uncheck the box.
Click Next to continue.
  

  
Step 12

If you want the Internet Connection Wizard to connect for you after you finish setting up you can check the box on labeled "To connect to the Internet immediately, select this box and then click Finish". If you do not want it to connect for you simply leave the check box unchecked.
Click Finish to complete the setup of Pacific Online on your computer.
Conclusion
If you have any problems either during the setup of Pacific Online or if you have any problems connecting to Pacific Online please let our Technical Support staff know; our contact information can be found at this page.

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Last Updated:
01/15/09 07:31 PM

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