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These instructions will guide you through the process of setting up Outlook 97 for use with Pacific Online.


Step 1

In Outlook go to your Tools menu, then select Services. If you do not see Services you probably either are using Outlook on the Macintosh in which case you will need to go to your Edit menu, then select Preferences.

Step 2

Click on the Add button. If you already have an account click on the account in the window and click on Properties.


Step 3

Click on "Internet E-mail" and click on OK.

Step 4

For the Outgoing Mail server enter in smtp.pon.net (all lower-case, no spaces) and for the Incoming Mail server enter in pop3.pon.net (all lower-case, no spaces). Under the Login Information heading click the dot next to "Logon using". Enter your username in the Account Name box. This is your email address without the @pon.net. 
Business Emails Only:
(i.e. .com, .org, .net, .biz - other) --> Your account name MUST be your full email address.

Enter your passsword in the Password box.
Click on the Properties tab.

Step 5

Under the Connection heading click the dot next to "I use a modem to access my e-mail" and make sure that in the pull-down window under "Use the following Dial-Up Networking connection" says Pacific Online (or whatever you happened to name the Dialup Networking connection if you made it yourself).
Click on the Advanced tab.

Step 6

If your advanced tab information does not look like what the above screenshot looks like change it to what you see above. Also, make sure that both of the "This server requires a secure connection" boxes are not checked as this can prevent you from getting or sending your email. Also, if you are on a particularly slow connection (like a 14,400 modem) you can move the slider up on the Server Timeouts area if you have problems getting your email. This sets the delay to wait for a response from the mail server higher for slower connections, or slower computers.

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Last Updated:
03/06/17 11:11 PM

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