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These instructions will guide you through the process of setting up Outlook 
Express version 5 for use with Pacific Online.


In Outlook Express go to your Tools menu, then select Accounts. On the     
window that comes up click the Mail tab. Now click the Add button,     
then click Mail. The Internet Connection Wizard window should now come up.

Step 1
Erase the contents of the "Display name" box and enter something that will let people 
know who is sending them email when you email out. Basically when you send a 
message to someone they will see who sent them the message as to what you type here.

Step 2

Click the dot next to "I already have an email address that I'd like to use", then erase the 
contents of the E-mail address box and enter your Pacific Online email address.
Click Next to continue.

Step 3

If you check the email box you are setting up from other places you should change the 
box labeled "My incoming mail server is a ... server" from POP to IMAP so this setup 
leaves the messages on the server so they can be seen from other computers.
For the second box labeled "Incoming mail (POP3, IMAP, or HTTP) server" you will need 
to enter in pop3.pon.net - all lower-case and no spaces.
For the third and last box labeled "Outgoing mail (SMTP) server" you will need to enter in 
smtp.pon.net - all lower-case and no spaces. 
Click Next to continue.

Step 4

Erase the contents of both the Account name and Password boxes. Now enter in your 
Pacific Online username in the first box (your email address without the @pon.net). 
Business Emails Only:
(i.e. .com, .org, .net, .biz - other) --> Your account name MUST be your full email address.

Now enter your password in the password box (the password is case-sensitive so if your 
password has upper-case characters please type them as they need to be).
Pacific Online does not use Secure Password Authentication so you will not need to 
check the "Log on using Secure Password Authentication" box on - also make sure it 
is not checked as this can create problems in the future.
Click Next to continue.

Step 5
Congratulations, you have successfully setup Outlook Express to connect to your Pacific 
Online email account. As always, if you have or had any problems with these instructions 
or have any questions related to this please let us know and we will do our best to assist 


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Last Updated:
03/06/17 11:11 PM

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