| Pacific Online offers Front
Page Server extensions for business web sites. Pricing for a
business web
site is a one-time $10 activation fee. If you have Front
Page, but do not want to enable the extensions, you can still use Front Page with Pacific
Online. Please select from the topic below:
Front
Page 2002/2003 Information 
Front
Page 2000 Information
Common questions, quick tips, a features section and much more!
How to enable
Front Page Server
Extensions with Pacific Online.
If you have a business web site and you checked the Front Page server Extensions box on
the business application they should already be installed. If you did not check this box
contact Pacific Online to install them. If you are a personal account customer and you
wish to have Server extensions installed on your web site contact Pacific Online or write
to accounts@pon.net.
The cost for a Personal Web
Site that is enabled for Front Page Server Extensions is an additional $10 per month. This
includes $5/mo. for a static IP and $5/mo. for extensions.
What address
do I use to publish my Web
Site to Pacific Online?
For business Web Sites use your Domain Name. For instance, if your company has a
registered Domain name of www.company.com then type
that in when you are prompted for the remote server or web site after you click the
Publish button. If you are a personal customer type in home.pon.net/youruserID
When I try to publish my Web
Site I get error messages.
Error messages could mean many things. Your best course of action would be to
copy the exact
wording of the error message and send it in an e-mail to support@pon.net. Place "FrontPage
Error" in
the subject line so it can be routed to the Front Page administrator. One common cause of
errors is the personal web server. If you have installed the personal web server, disable
it before attempting to publish your site to Pacific Online. Front Page explore will error
out because the personal web server will reroute all traffic bound for your web site to
itself. If an operation times out try again after 10 minutes. The Server may have many
Front Page sites active at a single time. If it continues after 30 minutes report it to support@pon.net
Who should I contact
if I have
problems or questions about Front Page hosting and publishing?
The best way to contact the correct person is to write to support@pon.net
and place "FrontPage Error" or "FrontPage Question" in the subject line. This
way the e-mail will be routed to the correct person. Pacific Online has
several people
dedicated to Front Page support problems. Calling tech support may not resolve your problem. If
after receiving an e-mail the technician may call you. Otherwise they will e-mail you an
answer.
When using FTP to transfer FrontPage Web
files to the server, which files should not be transferred?
FrontPages Publish
command utilizes HTTP to communicate with the web server. The command will not transfer
the local FrontPage Server Extension files to the target server. When using an FTP
application, it is important to transfer only the content files from the originating web
server. Do not FTP any _vti _* directories. If these directories or files are transferred,
they will overwrite the existing files on the target server. FrontPage Server Extensions
should only be installed using the FrontPage
Server Administrator utility on the host server or remotely using the HTML
Administration Forms. If your web site does not have Front Page server extensions but you
are still using Front Page to create your web site, simply FTP only the content of your
web site and not _vti_* directories.
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