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DSL
is broadband technology that allows for high speed
Internet Access. DSL is dedicated access |
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it is connected 24/7. DSL does
not tie up your existing phone line like a conventional modem.
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Pacific Online DSL currently covers a majority of California; San Francisco Bay
area up to Eureka, Los Angeles vicinity, Stockton/Modesto, Sacramento
vicinity, and Chico and Redding vicinities.
Click here for a coverage map.
Residential Pricing
(choose either One Year Term or Month to
Month). One year Introduction Term*
(No hidden fees or taxes) | |
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DSL Plans |
Months 1-12 |
Months 13+ |
Modem^ |
Tier 1
384Kbps -1.5Mbps Down
128kbps - 384kbps Up |
$19.95/mo |
$34.95/mo
or $29.95/mo with
year commitment |
$49.95 |
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DSL Plans |
Months 1-12 |
Months 13+ |
Modem^ |
Tier 2
1.5Mbps-3.0Mbps Down
384Kbps-512Kbps
Up |
$34.95/mo |
$58.95/mo |
$49.95 |
Tier 3
1.5Mbps-6.0Mbps Down
384Kbps-608Kbps Up |
$54.95/mo |
$63.95/mo |
$49.95 |
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Month to Month**
(plans below this line are month to month only) |
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DSL Plans |
Monthly |
Modem^ |
Tier 1
384Kbps -1.5Mbps Down
128kbps - 384kbps Up |
$34.95 |
$49.95 |
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DSL Plans |
Monthly |
Modem^ |
Tier 2
1.5Mbps-3.0Mbps Down
384Kbps-512Kbps
Up |
$58.95/mo |
$49.95 |
Tier 3
1.5Mbps-6.0Mbps Down
384Kbps-608Kbps Up |
$63.95/mo |
$49.95 |
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At least a one-year (12 month) contract is required. Normal non promotional monthly pricing after year
term is up is: Tier 1 is $34.95 (or $29.95/mo with
year commitment), Tier 2 is $58.95 & Tier 3 is $63.95 |
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** Month to month Prices subject to
change. |
| ^ $49.95 is cost of
DSL modem for all plans, plus sales tax & $9.95 for shipping/handling.
$20 rebate available for DSL Modem.
Details Here |
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Static IP's also
available - Click here for pricing
4 port router/DSL modem Wireless: $99.95 plus Tax &
$9.95 S&H.
Additional Regular or Wall Mount DSL filters are $5.95
each + tax |
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Other Details
1. Activation, first month's payment,
& agreement to the Terms and Services (either verbal or written)
must
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2. Additional charges may apply if you move during the first
12 months.
3. None, some or all of the above
plans may not be available in all areas
4. The pricing above is for
*Residential* DSL only
5. A valid credit card must be kept on file and will be used for DSL
charges
6. You must have AT&T phone service in order to signup for DSL
7. All Residential DSL accounts include up to (10) @pon.net
emails & 100 mb personal website |
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Self Installation
It usually takes 3-5 business days after you place the
order until you have working DSL in your home. The following is
included in the price of a self install:
Setup & Support Instructions - how to setup
your modem & computer for DSL - also is a troubleshooting
resource (PDF 126K)
Self Install Guide
Ethernet ADSL Modem
DSL Modem Power cord and cables
Two (2) In-Line DSL blockers (for install on regular jacks)
NOTE: An Ethernet card is required to use DSL from
Pacific Online and is not included in the self install kit.
Pacific
Online, Inc., supplies DSL connectivity to one (1) computer via the
ADSL modem. Connectivity for multiple computers requires additional
networking hardware, which is not supplied by Pacific Online, Inc.
Pacific Online, Inc., does not provide troubleshooting or setup
instructions for private networks.
Terms of Service
Upon time of signup you need to agree to the DSL Terms of Service
either verbally over the phone, or using the
Secure
Signup Form . Please click here to read our DSL Terms of
Service (TOS)
Frequently Asked
Questions (FAQ's)
Please click here to read some of our common
FAQ's about DSL
Signup Now
You know that you qualify, you've read our
FAQ's and now you are ready to signup. Please
call us 707-636-2000 (888-287-9766)
or use our Secure DSL Signup Form
Do you
Qualify?
If you have questions as to whether your location qualifies for DSL call
us at 707-636-2000 (888-287-9766) or, fill out the following pre-qualification form:
Helpful
Steps
These are generally the order of steps needed to get DSL.
1. You must qualify the address you wish to install DSL to. Either call
707-636-2000 (888-287-9766), or fill out the DSL Pre-Qualify
Form
2. If you qualify and are ready to place a DSL order do *one* of the
following
A. Call us! 707-636-2000
(888-287-9766) - we will take your order by phone
B. Signup Online, using this
online
secure form
3. Once your order is received, we will place your DSL order and order
your DSL modem (if you do not already have a DSL modem that will work
with our service). Your DSL Modem will be sent to the location where
your DSL modem will be installed. It takes between 3-5 business days
once DSL orders are placed for them to be activated. Typically your
modem will arrive a day or two before your DSL circuit is activated.
4. Your account will be billed from the day your DSL is active, not from
the day you ordered.
Speed Test
Once you have DSL installed you can run this Speed Test
www.dsltransport.net/speedtest This is hosted on our network and
provides a pretty reasonable test of your actual DSL speed.
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