Corporate Headquarters - Sales and Support:
Voice (Toll Free): (888) 287-9766
Voice (Local):
(707) 636
2000
Fax: (707) 636-2001
Mailing Address: P.O. Box 1659
Santa Rosa, CA 95402
320 College Ave - Suite 205, Santa Rosa, CA 95401
Billing or Account Inquiries:
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Phone Hours |
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Monday-Friday
24 hours/day |
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Sat & Sun
24 hours/day |
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Voice: (888) 287-9766 E-mail:
accounts@pon.net - Accounts Dept. |
Mailing Address: Pacific Online, Inc.
c/o Accounts Dept.
P.O. Box 1659
Santa Rosa, CA 95402
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Note: We recommend
that you call in advance should you need to come to our office. This way you can confirm someone will be here
when you arrive as even though we are open for phone support someone may
not always be here during the day.
If you receive the voice message,
press 1 to talk to talk to customer service representative.
Network Operations Center:
E-mail: noc@pon.net -
Dedicated/Network Support Only |
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